Privacy Policy

Last Updated: 14/08/2026

At Aairah Jewels, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, create an account, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or purchase products from Aairah Jewels, we may collect the following information:

Personal and Contact Information

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Other information you voluntarily provide to us

Order Information

  • Products purchased

  • Order details and order history

  • Delivery and shipping information

  • Coupon or promotional information used with an order

  • Customer service or communication history related to your orders

Payment Information

Payments made through our website are processed through secure third-party payment gateways.

We may receive information necessary to confirm and process your payment, but payment card or banking credentials are generally processed directly by the relevant payment provider and are not stored by Aairah Jewels unless otherwise stated.

Device and Website Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Website activity and interactions

  • Cookies and similar technologies

This information may be used to improve website performance, security, and your shopping experience.

2. How We Use Your Information

We use the information we collect for legitimate business and service-related purposes, including:

  • Processing and fulfilling your orders

  • Delivering your purchases

  • Confirming and providing updates about your orders

  • Processing payments and refunds

  • Providing customer support

  • Responding to your questions and requests

  • Managing your customer account

  • Improving our products, services, and website

  • Preventing fraud, misuse, and unauthorized activity

  • Maintaining website security

  • Sending service-related communications

  • Sending promotional or marketing communications where permitted and, where required, with your consent

  • Complying with applicable legal and regulatory requirements

We only use personal information for purposes that are reasonably necessary for operating and improving Aairah Jewels and providing our services.

3. Sharing of Your Information

Aairah Jewels does not sell your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business and provide services to you.

These may include:

  • Shopify and website service providers

  • Payment processors and payment gateways

  • Shipping and delivery partners

  • Technology and hosting providers

  • Analytics and website performance services

  • Customer communication or support services

  • Marketing service providers, where applicable

  • Professional or legal advisers when necessary

For example, your name, phone number, and delivery address may need to be shared with a shipping provider so that your order can be delivered.

We only share information that is reasonably necessary for the relevant service or purpose.

We may also disclose information where required to comply with applicable law, legal proceedings, government requests, fraud prevention, or protection of our rights and customers.

4. Shopify and Third-Party Services

Our online store is powered by Shopify. Shopify may process customer information as part of providing its services to our store.

Depending on the features and services used by Aairah Jewels, information may also be processed by third-party applications or service providers integrated with our website.

These third parties may have their own privacy policies and terms governing how they process information.

For more information about how Shopify handles personal information, please refer to Shopify's privacy policy.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide a better shopping experience.

Cookies may help us:

  • Keep products in your shopping cart

  • Remember your preferences

  • Keep you signed in

  • Understand how visitors use our website

  • Improve website performance

  • Maintain website security

  • Measure the effectiveness of marketing and advertising activities, where applicable

You can adjust your browser settings to control or disable cookies. However, disabling certain cookies may affect some features of our website.

6. Order and Communication Updates

We may contact you using the information you provide to us regarding:

  • Order confirmation

  • Payment confirmation

  • Shipping and delivery updates

  • Cancellation or refund updates

  • Customer support requests

  • Other information necessary to provide our services

These communications are considered service-related communications and may be sent even if you have not subscribed to promotional communications.

Where applicable, we may also communicate with you through channels such as email, phone, WhatsApp, or Instagram when you contact us or when such communication is necessary to provide customer support.

7. Marketing Communications

If you choose to receive promotional communications from Aairah Jewels, we may send information about:

  • New collections

  • Products

  • Offers and promotions

  • Discounts

  • Special events

  • Other updates from Aairah Jewels

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending essential communications relating to your orders or transactions.

8. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

We use secure technologies and trusted service providers to help protect information transmitted through our website.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions and provide our services

  • Maintain customer and order records

  • Provide customer support

  • Prevent fraud and misuse

  • Comply with legal, tax, accounting, or regulatory obligations

  • Resolve disputes and enforce our agreements

When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

  • Request information about the personal data we process about you

  • Request correction of inaccurate or incomplete information

  • Request deletion or erasure of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Raise a concern or grievance regarding our handling of your personal information

Some requests may be subject to legal or operational limitations, including information that we are required to retain by law.

To exercise your privacy rights, please contact us using the details provided in the Contact Us section below.

India's Digital Personal Data Protection framework includes requirements concerning notice, processing, and data-principal rights. This policy is intended to provide transparency about Aairah Jewels' handling of customer information and should be read together with any other applicable legal requirements.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment providers, or other services.

Aairah Jewels is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Aairah Jewels

Website: aairahjewels.in

Instagram: @aairahjewels

Email: aairahjewelss@gmail.com

We will make reasonable efforts to respond to privacy-related requests within a reasonable period and in accordance with applicable law.

Aairah Jewels
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